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Emona Instruments

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Terms of Service

Terms of service

Terms and Conditions

Emona Instruments Terms and Conditions of Sale

Unless Emona agrees in writing to any alteration or other conditions, the Purchaser's order is accepted subject to the following conditions apply.


All prices are nett, exclusive of GST and freight and insurance unless otherwise stated. All prices are subject to variation at any time and without notice. The prices for goods scheduled for delivery will be charged at the published price list current at the time of invoicing, unless otherwise stated.


Technical descriptions, illustrations and data sheets supplied by Emona or an employee, agent, dealer or other person, are supplied in good faith and to the best of our knowledge are known to be correct, but Emona cannot accept any liabilities for errors or omissions. The Purchaser acknowledges that they have relied on inspection and skill and judgement and not by reason of any such representation, promise or statement as to the appropriateness of the product of service. Clerical errors are subject to correction.


(i) For customers with an approved account, terms are 30 days from date of invoice. Goods will only be invoiced to the maximum of the account holder's credit limit. Any amount exceeding the Credit Limit will need to be paid in full prior to the goods being shipped. 

(ii) Non-account customers need to make payment in full either by EFT (funds transfer), company cheque or credit card payment (Mastercard, Bank Card, VISA or Amex). 

(iii) Government Departments and Authorities receive an automatic 30 day account on placement of an official, signed order.

(iv) Title of the goods does not pass to the buyer until all monies are paid in full.

(v) Claims for shortage, damage etc must be made in writing within 14 days on receipt of goods.

(vi) Customers shall not be entitled to make any deduction in respect of any set-off or counter claim.

(vii) Emona may change its credit terms and/or suspend supply under any order when, in the opinion of Emona, Customer's financial condition or record of payment so warrants.

(viii) Customer agrees to pay any third-party collection expenses, including attorney's fees incurred by Emona to collect any unpaid amounts.


A nominal charge will be made to cover freight and insurance costs.


Cancellation of an order will only be accepted after prior agreement with Emona management. No cancellation of an order will be accepted for goods ordered on indent 


Return of goods will not be accepted unless previously agreed and goods are returned within 14 days of date of invoice. Return freight and insurance must be prepaid.


Emona must be advised of any short supply within 7 days of date of shipment. Report of goods damaged in transit must be made to both Emona and the carrier within 3 days of receipt of goods. 


To the extent permitted by Law, the Purchaser is responsible for ensuring the fitness of purpose of the product for the intended applications. Emona accepts no liability in respect of loss arising from errors in the information supplied through any means whatsoever. In no event will any breach of contract or tort or negligence or failure of any kind, including under warranty terms, on Emona's part or that of Emona's employees, agents or dealers be accepted as liability for loss of revenue or consequential loss or damage arising from any cause whatsoever.